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Our standard guided walking tours are conducted on even terrain with no steps or hills. They are suitable for wheelchairs, mobility scooters, buggies etc. However, please be aware that many of the pavements are uneven and narrow and some streets are cobbled so please do take extra care. We advise any disabled visitors in wheelchairs to bring a 'carer', who may go free of charge. Dogs, including guide dogs are welcome on all tours.

Carer policy

We extend our concessionary rate to guests with a disability. Free entry is offered to carers accompanying those with a disability. To book a daily tour online, please book your concessionary place and email or telephone us on 01227 459779 to let us know you will be bringing a carer with you (no carer ticket will be required on arrival)

Accessible facilities in Canterbury

You can find disabled toilets and baby changing facilities in the following locations:
  • The Beaney, 18 High Street (Information Centre, Museum and Library)
  • Public toilets in Best Lane
  • Public toilets at Canterbury Coach Park
  • Public toilets at Canterbury Lane (no baby changing)
  • Whitefriars public toilets (20p charge)
The Beaney has braille signage and maps available for the visually impaired.


Shopmobility hires out scooters and wheelchairs and is located on Level 2 of the Whitefriars multi-storey car park (Watling Street). Pedestrian access is via Gravel Walk (next to Boots) where a lift will take you to the 2nd floor.

Call 01227 459889 for further details or to make a reservation. The centre is open 10am to 4pm Monday to Saturday.

Disabled parking in central Canterbury

For more information please visit Canterbury City Council’s website

Orange Street disabled car park, CT1 2JA
Disabled Spaces: 14
Blue Badge holders only
Maximum stay 4 hours

Watling Street, CT1 2UD
Disabled Spaces: 6

Whitefriars Multi-storey, CT1 2TF
Disabled Spaces: 16

North Lane, Canterbury, CT2 7EB
Disabled Spaces: 3

Pound Lane, Canterbury, CT1 2BZ
Disabled Spaces: 10